Privacy Policy

1. General

Shinhotek Co., Ltd. ("the Company") complies with applicable laws including the Personal Information Protection Act (PIPA) and establishes this Privacy Policy to protect the personal information of data subjects and to handle related concerns promptly.

This policy applies to the use of the website operated by the Company (shinhotek.com).

2. Personal Information We Collect

The Company collects the following personal information.

• When submitting an inquiry, quote, or test/demo request: company name, contact name, position (optional), email, phone number, and inquiry details
• Information generated automatically during website use: access IP, access date and time, browser and device information, and service usage records
• Information processed during reCAPTCHA (Google) security verification to prevent spam and abuse

3. Purpose of Collection and Use

• Confirming and responding to inquiries and quote requests, and providing consultation
• Product and service guidance, technical support, and test/demo scheduling
• Managing service operation records and improving quality
• Preventing misuse and maintaining website security

4. Retention and Use Period

The Company destroys personal information without delay once the purpose of collection is achieved, except where retention is required by applicable law for the prescribed period.

As a rule, inquiry and consultation records are retained for three years after the purpose is achieved and then destroyed; access logs are retained for the period required by applicable laws such as the Protection of Communications Secrets Act.

5. Provision to Third Parties

The Company does not provide personal information to third parties except with the consent of the data subject or where specifically required by law.

6. Consignment of Processing

Where necessary for service operations, the Company may consign part of its personal information processing to external parties, and in such cases will disclose the consignee and the scope of the consigned work through this policy.

The website uses Google reCAPTCHA to prevent abuse; Google's privacy policy may also apply to information processed in this regard.

7. Rights of Data Subjects

Data subjects may at any time request access to, correction, deletion of, or suspension of processing of their personal information. Requests may be submitted via the contact details below, and the Company will handle them without delay in accordance with applicable law.

8. Security Measures

• Minimizing and controlling access rights to personal information
• Secure storage of materials containing personal information and encryption of transmission channels
• Access-log management and security reviews under internal management standards

9. Use of Cookies

The Company may use cookies to provide services and improve convenience. Users may refuse cookie storage through their browser settings, which may limit the use of some features.

10. Privacy Officer and Contact

For inquiries, complaints, or remedies regarding the processing of personal information, please contact us below.

• Company: Shinhotek Co., Ltd.
• Address: 1306 Daerung Techno Town-18, 19 Gasan digital 1-ro, Geumcheon-gu, Seoul, 08594, Korea
• Email: sales@shinhotek.com
• Phone: +82 (0)2 852-0533

11. Changes to This Policy

This Privacy Policy may be revised due to changes in law or internal policy, and any changes will be announced through the website.